National Certificate for Door Supervisors (Level 2)

Why?

This course provides awareness of security issues to meet an increasing demand for more well-trained operatives in the security sector. It is an approved course for an SIA licence. This award is essential considering the ever changing and developing duties and responsibilities.

Who should take this qualification?

The Level 2 National Certificate for Door Supervisors is designed for door supervisors already working in licensed retail or wishing to start work in the industry and is awarded to those who pass two examinations covering the basic knowledge and responsibilities of the occupation. This nationally recognised qualification will be the industry standard and will enable a door supervisor to apply for a licence to practise.

What's covered?

Unit 1 - Roles and Responsibilities. Includes:
• The Role of the Door Supervisor
• Behavioural Standards
• Customer Service Skills
• Health and Safety at Work
• Drugs
• Eviction
• Offensive Weapons
• First Aid & Emergencies
• Incident Recording and Scene Preservation

Unit 2 - Conflict Management. Including:
• Recognising and Defusing Conflict
• Self-awareness

For full details go to www.biiab.org.

What's the course like?

There are two examinations, one for each unit. Each examination will have forty multiple-choice questions and will take 1 hour. While Unit 1 is a conventional multiple-choice paper, Unit 2 requires you to watch video clips before answering the questions.

How long does it take?

How much?

1. £270*   per person to undertake a half-day course
                 and sit the exam at one of our centres

We can come to you to deliver the training for £1,400 + £75 per learner.

What does this include?

This includes the BII book from which the questions are taken, registration and exam fees. * Plus VAT.

What if I want more details?

You can look at www.biiab.org or contact us directly on: 0844 800 8885 Ask to speak to Elaine Barella or Steve Lawrence.